Until December 15th ALL adult guests (including parents who are just dropping off children) Must be fully vaccinated. You are required to inform your guests of these measures. We under no circumstance will tolerate any abuse towards staff because of these measures. Whilst we respect your personal choices in regards to vaccination, Please respect our measures as enforced by the NSW Government 

ALL BOOKINGS AGREE TO TERMS & CONDITIONS INCLUDING LOSS OF DEPOSIT - By completing this form you agree to all T&C (It is your responsibility to  check t&C prior to booking. )
Cancellations & Date change incur loss of deposit. Surcharge applies for public holiday events
Please note : parties are flat rate & do not receive further discount for under the number of children included. 

Are you Wheelchair Accessible?

Our Grandroom is Wheelchair Accessible as are our bathrooms ! Our Wonderland room is located on our mezzanine level and only has stair access. 

Where is the closest parking?

We have plenty of street parking available as well as dedicated parking spots in our cul-de-sac.

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Do you sell Birthday Cakes or do we bring our own?

 (We can offer an Ice Cream Cake at $20 each (must be preordered) however you are more then welcome to bring your own birthday cake ! 

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What kind of games do you play?

 We customise the games to suit the age of our party guests.  We provide all inclusive games & activities, which keep our guests entertained for the party duration !

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Can I bring my own lolly bags?

 Absolutely, you are welcome to bring your own lolly bags and cake 

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Can I bring my own Balloons / Props  Or Hire someone else  ?

Storybook Party Co can offer an number of balloon services including arches, Garlands , Floating Hoops & More. If you would like to hire an outside company they MUST be pre-approved by us including an copy of their public liability. No Company who has entertainment alongside their business is permitted and they must abide by our bump in & bump out times.
 

How much do I need to pay upfront?
All Venue bookings require an $100 deposit via direct deposit.  The remainder of fee's can be paid 7 days prior to your event via direct deposit or paypal (surcharge applies for paypal)


Can all parents stay in the Party Room ?
Due to COVID-19 restrictions our premise does have venue capacities. However an parent of the birthday child must be present at all times. We can allow for additional parents to join us in the Grand Room (making it the perfect space for family parties) however price includes children catering only. We can arrange parent platters upon request. We have a beautiful reception for parents of guests to enjoy and are minutes away from Lake Haven Shopping Centre & Homemakers Centre. All Children must be signed on and off property and the Hosting Parents MUST remain onsite until all children have been picked up.